FAQs

I HAVE A SPECIFIC QUESTION, WHO CAN I CONTACT?

Question about your online order? Send us a note to alex@artiscoffee.com

For general inquiries, or to give us feedback about your Artís experience, you can reach us at hello@artiscoffee.com.

DO YOU OFFER FREE SHIPPING?

Yes, orders over $40 dollars ship free in the contiguous US. 

HOW LONG WILL IT TAKE MY COFFEE TO ARRIVE?

We roast and ship out orders every Wednesday and your coffee should arrive within 1-3 days.

WHAT IF I ORDER COFFEE ON A WEEKEND?

Your order will be roasted and shipped on the following Wednesday.

WHERE ARE YOU LOCATED?

We are located at 1717 Fourth Street in Berkeley, CA! 

CAN I MAKE A RETURN OR EXCHANGE ON MY ONLINE PURCHASE?

Yes - let us know! Email us at alex@artiscoffee.com and we'll get back to you right away.

HOW LONG DOES ROASTING TAKE?
It takes about 7-10 minutes to roast our coffee. Our Live Roasters are pretty mesmerizing to watch, too!